General Member

Ian Grace Business Training

Business Services, Education & Training

Business Training – specialising in Advertising and Customer Service

Committee Member
Ian Grace Photograph

Ian Grace


5534 1026

1/109 Laguna Ave
Palm Beach, QLD 4221

Ian Grace is Owner/ Director of Ian Grace Business Training

Since 1994 he has delivered his Advertising and Customer Service Programs throughout USA, Canada, UK, Australia and NZ. He previously worked and researched overseas for 16 years.

He has been invited to speak 9 times at the Realtors Conference and Expo, USA – the world’s largest Real Estate Conference – the only person outside North America ever invited more than 4 times.

His real estate Advertising and Customer Service articles and videos are published worldwide and he is a regular columnist for Realtor mag online, USA and REM, The National real estate magazine for Canada.

His business was winner of the 2012 Creek to Creek and Southern Chambers of Commerce Business Award in the 5 or less employees category.

As part of the Federal Government’s New Enterprise Incentive Scheme (NEIS), Ian has helped set up well over 200 small businesses on the Gold Coast, with documented successful outcomes of 91.5%.

In February 2015, he was elected Chairman of the Palm Beach, Elanora and Burleigh (Police) Community Consultative Committee – an organisation established to develop a partnership between the Police and the community.

Author – his "3600 Real Estate Customer Service Ideas" book is No. 1 worldwide and he uses his hobby of writing children's books, to raise money for the Children's Health Foundation.

He is also the Founder and President of the multi community service award-winning Youth Music Venture, a voluntary organisation engaging and enriching the lives of local youth since 2010.

Our Valued Gold Members

Gold Coast Sun Community Newspapers Currumbin RSL Inology Australia Crowley Calvert and Holmes Pty Ltd The Pines Elanora Fotoforce photography Star Entertainment Group The Pink Hotel Coolangatta Rydges Gold Coast Airport A Gentle Touch Funerals Currumbin Wildlife Sanctuary Seagulls Club REM Media Coolangatta Surf Life Saving Supporters Club Inc Currumbin Clinic Southern Cross University